All orders are processed and shipped during business hours, Monday - Friday.
Orders process in 3 working days (excluding pre-orders).
Sales/Holidays require up to 5 working days for processing.
Standard Delivery: 3-21+ business days
Express Delivery: 1-7 business days (varies depending on location)
Preorders take 2-6 weeks for shipment.
Orders cannot be canceled once placed, no exceptions.
She's Dolled Up Inc. is not responsible and has no control over unexpected delays.
Please note: She's Dolled Up Inc. is not liable for customs clearance fees in your country and holding times of packages by customs in your country. If you choose to reject/refuse/unclaimed delivery due to customs fees, there will be a 20% restock/return fee from your refund. No exceptions/nonnegotiable.
Please note: She's Dolled Up Inc. is not liable if you miss a delivery. If the delivery fails, the post office will attempt delivery two more times before it is returned to She's Dolled Up Inc. HQ. If returned to She's Dolled Up Inc. HQ, the customer will be responsible for the postage of reshipment.
Please note: She's Dolled Up Inc. is not responsible if the wrong shipping address is given to us when shipping information is asked during checkout. You have 24 hours to email us the correct shipping address. Please make sure your information is correct before placing the order.
Please note: She's Dolled Up Inc. is not responsible for lost or stolen packages.
**Holidays/Sales may affect and delay delivery
Shipping to Multiple Locations
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.
You may request for an address change within 24 hours, email firstname.lastname@example.org, We cannot make changes to the address once the process has gone through.